Our Grade – D
We don’t trust this provider.
At a Glance
XPLOD Social is an Instagram growth service that was started after Bloom Social shut down. Though the website is pretty and some of their product offerings are unique, this service fails most of our transparency checks and we actually doubt whether it’s still serving customers.
|Quality of Service||Low|
|Business Registry / Location||USA claimed|
|Doesn’t Misuse IG Branding||True|
|Dashboard / Account Management||N/A|
|Offsite Testimonies||Better Business Bureau|
|Forthcoming About Password Handling||Yes|
I’ve said it before and I’ll say it again. Weekly recurring pricing is the mark of a service that intends to scam you. There is no logical reason to structure charges like this unless your business depends on people forgetting they’re signed up or being careless with what they subscribe to.
This is a unique service in that for there very expensive plans they offer content and business strategy consulting. This isn’t common but it’s appropriate for the price point. Paying that much money can almost pay for the services of a real social media agency.
One part of the service description that we don’t understand is the 10x-20x-50x “Instagram Growth Engine.” We think that’s the term they’re using to refer to their platform. But, if that’s the case, we don’t understand what the multiplier means.
Overall, this is likely a basic bot service.
Integrity & Reputation
This is one of the rare services that puts so little effort into reputation management that they have left Better Business Bureau complaints not responded to. Both of these seem pretty clear cut, XPLOD is in the wrong and doesn’t want to return the money.
Next, we have the issue of Bloom Social rebranding to XPLOD Social. This isn’t a good sign. Usually it means that the business was asked to shut down or was on the verge of shutting down. It could mean that a payment processor banned them from their platform. If the company had positive goodwill with customers, they wouldn’t have rushed to rebrand.
Services such as this can salvage reputation by passing are other trusts tests. They rarely do. The only associate we were able to find was … an Italian guy based in Italy who claimed to be the founder?
It would be easy to write this guy off as some sort of imposter… but… you can’t. Because the company doesn’t maintain any web presence at all. Who knows, maybe this guy has nothing to do with it and xplod.social is a different website? Doesn’t exactly inspire confidence.
The company name plastered all over the site is Lead Mavins, LLC. Unfortunately, separately, these are 3 very common words that will turn up countless hits for other topics. Their BBB profile lists a California address but we were unable to find a California LLC registry matching this name. We couldn’t find any evidence of this LLC anywhere else on the internet.
Shockingly, this service doesn’t have any Trustpilot reviews. There is a possibility that, though the site remains up, registration fails at some point. In other words, it’s not being maintained.
There’s too much here that gives us pause. We don’t recommend trying out this service as there is no transparency and their pricing model is setting you up to be abused.